Terms and Conditions MR ATM — Platform Usage Guidelines

1. Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of the website, mobile application, and all services provided by mr atm through the platform mratm.win and associated domains. By accessing our platform, you hereby acknowledge that you have read and fully understood this Agreement.

If you do not agree with any part of these terms, you are required to refrain from registering or using the mr atm platform. Continued use following any modification to these terms will be considered full acceptance of the latest version.

2. Eligibility and Account Registration

To register and use the mr atm platform, you must meet the following eligibility requirements:

• Be at least 18 years old at the time of registration.
• Being a legally competent individual capable of entering into a binding agreement.
• Not listed on any self-exclusion list or gambling prohibition list maintained by any relevant authority.
• Register only one account in your own name — holding multiple accounts is strictly prohibited.
• Providing accurate, truthful, and complete registration information, including your full name, phone number, date of birth, and valid bank account details.

Mr atm reserves the right to request proof of identity at any time to verify user eligibility. Accounts that fail eligibility checks or are found to have used false information will be terminated immediately.

3. Account Security and Responsibility

You are solely responsible for keeping your mr atm username and password confidential. All activity that occurs under your account — whether carried out by you or by any third party who gains access through your negligence — is your full responsibility.

• Never share your login credentials with anyone, including family members or friends.
• Use a strong, unique password that is not shared with any other platform.
• Do not access your account over unsecured public Wi-Fi networks.
• If you suspect your account has been accessed without authorisation, contact the mr atm support team immediately.

Mr atm uses 256-bit SSL encryption technology to protect all communications between your device and our servers. However, account security also depends on your own personal security practices.

4. Deposits and Payment Methods

Mr atm accepts a wide range of payment methods suited for Malaysian users, including FPX online banking, digital wallets, and instant bank transfers. All deposits are processed in real time or within seconds, depending on the selected method.

• The minimum deposit amount is RM 10 for most payment methods.
• All deposits must be made using a payment method registered in your own name — deposits from third parties are not accepted.
• Mr atm does not cover any charges imposed by third-party payment providers.
• If any technical issue occurs during the deposit process, please contact our customer support with proof of the transaction for investigation.
• Mr atm reserves the right to decline or withhold any deposit suspected of involving fraudulent activity or money laundering.

5. Withdrawal of Funds

Withdrawals from your mr atm account are subject to the following conditions, all of which must be met before any withdrawal request is processed:

• A complete and successful identity verification (KYC) must have been completed.
• Withdrawals may only be made to a bank account in the name that same matching the mr atm account holder's name.
• All active bonus wagering requirements must have been fully met before a withdrawal is permitted.
• Withdrawal processing times are typically between 15 minutes and 24 hours, depending on the withdrawal method and account review period.
• Mr atm reserves the right to request additional documentation for withdrawals exceeding certain amounts as a standard security measure.

Any attempt to withdraw funds via unregistered methods or accounts will be automatically rejected and may trigger a security review of the account in question.

6. Bonuses, Promotions and Rewards

Mr atm offers a variety of bonuses and promotions from time to time to eligible users. Accepting any bonus means you agree to the specific terms and conditions attached to that bonus.

• All bonuses are subject to wagering requirements as clearly stated in each promotion's details.
• Bonuses are eligible to be credited to one account per individual, per household and per device.
• Mr atm reserves the right to void any bonus suspected of being obtained through fraudulent means or promotional abuse.
• Bonus validity periods are as stated in their respective promotion terms. Expired bonuses cannot be reinstated or extended.
• The mr atm VIP Program has its own eligibility requirements and rewards, which can be reviewed on the VIP ours.

7. Prohibited User Conduct

Mr atm users are strictly prohibited from engaging in any of the following activities while using the platform:

• Using automated software, bots, scripts, or any third-party tools to manipulate games or the mr atm system.
• Player collusion in Live Casino or table games to gain an unfair advantage.
• Money laundering or any unlawful financial activity conducted through the mr atm platform.
• Abusing bonuses or promotions through methods not intended for genuine entertainment, including systematic bonus hunting.
• Providing false information, forging documents, or impersonating another individual during the KYC or registration process.
• Any form of threats, harassment, or abusive behaviour directed at mr atm customer support staff.

8. Account Suspension and Termination

Mr atm reserves the right, at its sole discretion, to suspend or terminate any user's account at any time for reasons including but not limited to a breach of these terms, suspected fraudulent activity or a request from a relevant authority.

Users may also request to close their own account at any time by contacting our customer support team. Before the account closure is processed, all active wagering requirements and any pending KYC reviews must first be resolved.

In cases of account termination due to a breach of terms, mr atm reserves the right to withhold or forfeit any balance in the account depending on the nature of the violation.

9. Platform Liability Limits

Mr atm is not liable for any loss or damage, whether direct or indirect, arising from:

• Technical disruptions, server downtime or software errors beyond the reasonable control of mr atm.
• Financial losses incurred by users as a result of gambling activity on the platform — all bets are placed at the user's sole risk.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Delays in deposit or withdrawal processing caused by third parties such as banks or payment providers.

In all circumstances, mr atm's maximum liability to any user shall not exceed the amount deposited by that user in the 30 days preceding the relevant claim.

10. Privacy and Personal Data Protection

Mr atm takes the privacy and personal data protection of all users seriously. The collection, processing, and storage of your personal data is carried out in accordance with Privacy Policy mr atm which can be reviewed in full on the relevant page.

By using the mr atm platform, you agree to your personal data being processed for the following purposes:

• Identity verification and the required KYC process.
• Processing financial transactions including deposits and withdrawals.
• Account, security and promotional communications that you have consented to receive.
• Compliance with applicable legal and regulatory requirements.

Mr atm will not sell or disclose your personal data to third parties without your consent, except as required by law or for legitimate payment processing purposes.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to the jurisdiction relevant to the operation of the mr atm platform. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation. Should negotiation fail, the dispute shall be referred to a competent arbitration body or court of the applicable jurisdiction.

Users are solely responsible for ensuring that the use of online gambling platforms is lawful under the local laws applicable to them. mr atm makes no representations regarding the legality of using the platform across all jurisdictions.

12. How to Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the mr atm customer support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Email: [email protected] (display only — not clickable)
• FAQ: Check FAQ page for answers to frequently asked questions.

Our Malaysian-speaking team is ready to assist you as quickly as possible, typically within 5 minutes via live chat.