Official Documents

Privacy Policy MR ATM — Protecting Your Personal Data

MR ATM is committed to protecting the privacy and personal data of all users. This document clearly explains how we collect, use, store, and safeguard your information while you use our platform.

Updated: January 2026 256-bit SSL Encryption Malay

The Six Core Pillars of mr atm Data Protection

Privacy is more than a document — it is a daily practice embedded in every aspect of MR ATM platform operations. The following are the core principles that guide how we handle your data.

Bank-Grade Data Encryption

All personal data and financial transactions transmitted between your device and mr atm servers are protected by 256-bit SSL encryption — the same technology used by leading banking institutions. No sensitive information travels over the internet without full protection.

Minimum Data Collection

MR ATM only collects data that is strictly necessary to operate our services, process transactions, and meet regulatory requirements. We do not collect excessive or irrelevant data — every piece of information we request has a clear and specific purpose.

Full Control in Your Hands

MR ATM users have the right to access, correct, download, and request deletion of their personal data at any time. Your account panel provides direct control over privacy settings and communication preferences without any complicated process.

No Selling of Data to Third Parties

MR ATM has never and will never sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not a commodity we can trade with anyone.

Secure Data Storage

All user data is stored on servers protected by multiple layers of physical and digital security, including strict access controls, 24-hour monitoring and encrypted automated backups. Our data centres hold internationally recognised security certifications.

Immediate Breach Notification

In the event of any security incident affecting user data, mr atm is committed to notifying affected users within a reasonable timeframe and taking immediate remedial action. Transparency during critical situations is part of our privacy commitment.

Important Note: This Privacy Policy describes mr atm's data protection practices and your rights as a user. By using our platform, you agree to the collection and use of information as described here. Please read carefully before registering.

1. Introduction

MR ATM ("we", "Platform") respects the privacy of every individual who uses our services at mratm.win. This Privacy Policy was established to provide full transparency on how we handle your personal information — from the moment you register to your everyday active use of the platform.

We believe user trust is the most valuable asset of any online platform. That is why we take privacy seriously. Every decision involving user data is made with care, prioritising your security and interests as a valued mr atm user.

This policy applies to all users accessing the website, mobile app, and all services operating under the mr atm brand. If you have any questions after reading this document, our team is available to assist through the support channels provided.

2. Types of Personal Data We Collect

MR ATM collects two main categories of information: data you provide directly to us, and data collected automatically as you use the platform.

Data you provide directly:

  • Full name as it appears on your official identification document.
  • National ID number (MyKad) or passport number for KYC identity verification purposes.
  • Active email address and mobile phone number.
  • Date of birth to verify that you meet the minimum age requirement of 18 years.
  • Bank account details including bank name, account number, and account holder name for deposit and withdrawal processing.
  • Copies of identity documents, utility bills or bank statements requested during the KYC process.

Data collected automatically:

  • IP address and device information including browser type, operating system, and screen resolution.
  • Platform activity data such as games played, total wagers, login frequency, and session duration.
  • Cookie data and similar tracking technologies to enhance the user experience.
  • Financial transaction records including deposit history, withdrawals and bonus payments.

3. How We Use Your Personal Data

All data collected by mr atm is used solely for the following legitimate and stated purposes:

  • Account management: Create, maintain, and protect your account on the MR ATM platform.
  • Identity verification (KYC): Meet regulatory requirements and prevent fraud and money laundering.
  • Transaction processing: Facilitate deposits, withdrawals, and all financial transactions you carry out.
  • Service communications: Send important notifications relating to your account, security, transactions, and platform updates.
  • Relevant marketing: With your consent, sending promotional information, bonuses, and special offers relevant to your interests.
  • Platform enhancement: Analyse usage patterns to improve user experience, platform performance, and service reliability.
  • Legal compliance: Fulfil the legal and regulatory obligations applicable to the operation of the MR ATM platform.
  • Fraud prevention: Detect and investigate any suspicious activity that may compromise the security of the platform or other users.

MR ATM will not use your data for any purpose other than those stated above without first obtaining your explicit consent.

4. Data Sharing with Third Parties

MR ATM does not sell or disclose users' personal data to third parties for marketing purposes. However, there are limited situations where we need to share data to keep the platform running smoothly:

Recipients Purpose of Sharing Legal Basis
Payment Processors Processing deposits and withdrawals via FPX, digital wallets, and banks Contractual requirement
KYC Service Providers User identity and document verification Legal obligation
Game Providers Deliver the game content you access Legitimate interests of the platform
Regulatory Authorities Compliance with mandatory regulatory reporting and audits Legal obligation
Law Enforcement Agencies Responses to court orders or valid official investigations. Legal obligation

All third parties that receive mr atm user data are bound by strict confidentiality agreements and are only permitted to use that data for the specific agreed purposes.

5. Cookies and Tracking Technologies

MR ATM uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.

We use several types of cookies:

  • Essential Cookies: Required for core platform functions such as maintaining login sessions and security settings. These cookies cannot be disabled.
  • Performance Cookies: Gather information on how users interact with the platform to help us identify issues and improve performance.
  • Functional Cookies: Remember user preferences and settings such as language and display format to provide a more personalised experience.
  • Analytics Cookies: Helps us understand overall traffic patterns and platform usage for continuous improvement purposes.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the mr atm platform.

6. Data Retention and Security Measures

MR ATM retains users' personal data for as long as necessary to fulfil the purpose for which it was collected, including any legal, accounting, or reporting requirements. Active account data is generally retained throughout the account's lifetime and for up to seven years after account closure to meet financial regulatory requirements.

The technical security measures we implement include:

  • 256-bit SSL/TLS encryption for all data in transit between users' devices and our servers.
  • AES-256 encryption for data stored in our databases.
  • Role-based access control (RBAC) ensuring only authorised staff can access user data.
  • Comprehensive audit logs of all access to and modifications of user data.
  • Regular security scans and penetration testing conducted by independent third parties.
  • Automated data backups that are encrypted and stored at geographically separate locations.

7. Your Rights Regarding Personal Data

As a mr atm user, you have the following rights regarding your personal data. All rights can be exercised by contacting our support team via live chat or email:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete data in our records.

Right to Erasure

In certain circumstances, you may request that your personal data be deleted from our records.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your personal data in a machine-readable, portable format.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted in certain prescribed situations.

MR ATM will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended to 60 days, with prior notification to you.

8. Children's Privacy

The MR ATM platform is not designed or intended for individuals under the age of 18. We do not knowingly collect personal data from underage children or minors. Should we discover that data has been collected from an underage individual, we will take immediate steps to delete that data and close the relevant account.

Parents or guardians who suspect their child has registered or used the mr atm platform without their knowledge are encouraged to contact our support team immediately for follow-up action.

9. Changes to This Privacy Policy

MR ATM reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. The latest version of the Privacy Policy is always available on this page with a clear update date.

For changes deemed material or significant, we will endeavour to provide appropriate notice to users via email or in-platform notification before the changes take effect. Continued use of the mr atm platform after those changes take effect constitutes your acceptance of the updated Privacy Policy.

10. How to Contact Us About Privacy

If you have any questions, concerns or wish to exercise any of your data rights, please contact the mr atm privacy team through the following channels:

  • Live Chat: Available 24/7 via the chat icon on the mr atm platform — the fastest way to get a response.
  • Email: [email protected] (text display only)
  • FAQ: Visit FAQ page for answers to frequently asked questions about privacy and account security.

Our Bahasa Malaysia-speaking team is ready to assist and will respond to all privacy-related enquiries as promptly as possible. We take every complaint or concern regarding the protection of your personal data seriously.

Effective Date: This Privacy Policy is effective from January 2026. mr atm is committed to continuously raising data protection standards for the safety and comfort of all trusted users.

Frequently Asked Questions About the mr atm Privacy Policy

No. mr atm does not share, sell or rent user personal data to any advertising company or third-party marketing network. Your data is used only for platform operations, transaction processing and legal compliance as stated in this Privacy Policy.

You may submit a data access request via the mr atm platform's live chat or by emailing [email protected]. State that you wish to make a "data subject access request" and our team will process your request within 30 calendar days. Identity verification may be required before data is disclosed to ensure your information remains secure.

In accordance with applicable financial regulatory and anti-money laundering legislation, MR ATM retains transaction records and identity verification data for seven years after account closure. Data that is no longer required after this period will be securely deleted from all our systems.

Yes, you can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send. You can also update your communication preferences directly in your mr atm account settings or contact customer support for assistance. Please note that security and account transaction emails cannot be disabled as they are essential service communications.

In the event of any security incident that may affect user data, mr atm will take immediate action to contain the incident and assess the scope of its impact. Affected users will be notified within a reasonable timeframe with details of the incident and the steps taken. We will also report the incident to the relevant authorities in accordance with applicable legal requirements.
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Safe and Trusted

Your Data Is Safe with mr atm

With bank-grade encryption, a transparent privacy policy, and 24/7 customer support, you can enjoy entertainment on mr atm with complete peace of mind. Register today and experience safe, responsible gaming for yourself.

256-bit SSL Encryption  ·  No Data Selling  ·  Secure KYC  ·  24/7 Support

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